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Elements and Performance Criteria

1. Analyse data
   • Read and interpret data to identify assignable causes of variation in liaison with relevant personnel
   • Develop solutions to eliminate variation due to assignable causes in liaison with relevant personnel
   • Analyse random variations for possible causes in liaison with relevant personnel
   • Confirm causes of random variation
   • Develop solutions to reduce random variations in liaison with relevant personnel
2. Obtain data for process capability study
   • Identify the process requiring capability analysis, including procedures
3. Identify customer specifications for product or service
4. Obtain process capability data
   • Read and interpret data to identify assignable causes of variation in liaison with relevant personnel
5. Develop solutions to eliminate variation due to assignable causes in liaison with relevant personnel
6. Analyse random variations for possible causes in liaison with relevant personnel
7. Confirm causes of random variation
8. Develop solutions to reduce random variations in liaison with relevant personnel
9. Improve process capability
   • Develop written plans to implement solutions
10. Liaise with relevant personnel to implement solutions
11. Gain necessary approvals to implement plans
12. Monitor implementation and make adjustments
13. Determine new or revised process capability
14. Implement revised process capability regime

Range Statement

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